Consumer Information
 
April is National Car Care Month (NCCM)
 
With more than 400 check lanes conducted around the country, National Car Care Month (NCCM) 2007 was the most successful NCCM to date. Statistics from these events, however, continue to underscore the need for consumer education. Building on the success of National Car Care Month last year, the Car Care Council has designated April 2008 as National Car Care Month to focus motorists' attention on the importance of preparing their vehicles for the upcoming summer months.

Volunteers across the country will be conducting another round of events this October. Get more info at www.carcare.org.

 
Getting your vehicle repaired...whose job is it?
Getting your vehicle repaired involves more people and details than you may imagine. Find out what key roles each party plays in getting your vehicle back on the road; from you, the repair facility to the insurance company. Click here for more informaiton.
 
 
 
 

Consumer Complaints
 
If you have complaints about how your insurance company is processing your claim for collision repair, please complete and sign this form and send it to the Oregon State Department of Consumer and Business Services.